The Cathedral takes issues of safeguarding very seriously. All Cathedral employees and volunteers present current Working with Children Checks and Police certificates. In addition, the Cathedral has policies and codes of conduct in place that seek to promote safe working and worshipping environments. 

On this page staff and volunteers at St Paul’s Cathedral may view current Cathedral policies and codes of conduct applicable to them. A complete set of all guidelines and policies applicable to staff and office holders at St Paul’s may be viewed here: Cathedral Policies 2017.

Cathedral staff may also view current Human Resources policies, IT Policies on the Parish Portal (login with your email credentials).

Faithfulness in Service

Faithfulness in Service is the Code of Conduct for all church employees, lay and ordained, in the Anglican Church of Australia. It applies also to any church volunteers holding church offices (such for instance as welcomers, intercessors, readers or musicians), and volunteers in leadership positions (such as for instance members of the Cathedral Chapter and its committees, as well as Cathedral committees and leadership groups).  The latest version (May 2016) can be viewed online here.

Anglican Diocese of Melbourne Professional Standards Protocols

The Diocesan Protocol for Complaints of Misconduct against Church Volunteers details how complaints against lay church workers are processed under the terms of the Professional Standards Act 2009. The latest version (March 2013) can be viewed online here.

Anglican Diocese of Melbourne Occupational Health and Safety Policies

The Diocesan recommendations on Occupational Health and Safety seek to ensure safe work and worshipping environments. Details of the latest training materials (May 2015), including policies on Privacy (pages 17-18), and good practise models on electronic communications and social media use (pages 19-22), can be viewed online here.


Abuse – making a Professional Standards Complaint

In case of any form of abuse we strongly encourage members to contact the Director of Professional Standards of the Anglican Diocese of Melbourne.

The Director of Professional Standards responds to all complaints of misconduct including sexual, physical, spiritual or emotional abuse by clergy or Church officers. She is as independent as possible from the Diocese but is paid by the Diocese.

The first step in making a complaint is to call the recorded information line at any time on: 1800 135 246. The information you may provide to this service is strictly confidential. The person taking a message on this number will ask you to give a name and your phone number or address so that the Director can contact you as soon as possible. Alternatively, you can write to the Director: Director of Professional Standards, Anglican Diocese of Melbourne, PO Box 329, Canterbury VIC 3126. Please mark your envelope Confidential.

The Director of Professional Standards aims to solve complaints as quickly as possible. There are different ways of dealing with complaints – informally, formally or referring the matter to another Church professional standards body or to a child protection authority or to the Police.